The latest developments in artificial intelligence (AI) have the potential to completely change the retail and Consumer Packaged Goods (CPG) sectors. We are now closer than ever to delivering genuinely personalized shopping experiences to consumers, and other groundbreaking innovations such as digital avatars and voice-enabled shopping. This new standard of tech is what modern consumers are expecting, and what organizations now have to deliver. However, while grappling with these newfound expectations, retailers and CPG brands…
